Our customers are the most important part of our business and our reviews show it. Here’s what they have to say about us. Please take a minute and add your own review. We love to hear about your Valley Chimney experience personally, but when you review us on the following websites, then other customers know that you love us too.
“Yesterday Terry and his crew came out and inspected, repaired, and cleaned my fireplace. This is the first time that I have used their services. They were very efficient, they totally cleaned up after themselves. They educated me better on the fireplace that I have in my home. They did an amazing job! Also, they had heard that I was having a drain issue in my basement and referred a plumber to me – how awesome is that?! Highly recommend!!!! I live in Aurora township – on the border of Montgomery. Thanks so much!”- Kathleen K. Aurora, IL
“Recently moved to Yorkville, wanted our fireplace cleaned and serviced. Paul and Jim came out, were very professional and friendly, and not to mention, VERY knowledgeable about fireplaces! We appreciate their honesty and helpfulness; we will definitely be calling Valley Chimney Sweep in the future! Thank you”- Doulgas M. Yorkville, IL
“We have used Valley Chimney over the years and for good reason(s). First, they know their stuff. Second, we trust them to do what they say they will. If your looking for best service/quality at a reasonable price look no further than Valley Chimney.”- Ansel W.
“They were very prompt, professional, willing to spend the extra time to discuss all details. Definitely would call again and highly recommend to others. Reasonable price for the work done after comparing to several other competitors.”- Ibrahim M. Plainfield, IL
“I had Terry and Lee come out for our initial chimney sweep moving into a 30-year old home. They both pointed out issues that we were not even aware of (and that hadn’t made it on our inspection). Terry gave us advice on how to fix the problems. After a 30 year old home, and the chimney had never been cleaned, I will definitely be using Valley every year!!”- Lindsay S. St. Charles, IL
“Valley Chimney has been servicing my home in Oswego, IL for three years now. The first year they recommended a heat reflector and different wood grill. What a difference that made! Now we actually get some heat in the room instead of just the ambiance! They also fixed some issues with brick and helped me save a few dollars by telling me how to remove the gas line correctly to convert to wood only. If you want a pro servicing your chimney, these are the guys to call.”- Unknown. Oswego, IL
“It is not often that I can speak highly about customer service experience, but I’m more than happy to write this review. I highly recommend Valley Chimney Sweep & Restoration. They restored my chimney that was crumbling after a different company ‘fixed’ it – and did an amazing job. Great service from start to finish with a 10 year masonry warranty. Thanks guys!”- Sharon R. Naperville, IL
“Fantastic service by Terry and his team. I have a wood burning/gas fireplace that needed cleaning and to check for animals that I had heard near the chimney. They did a thorough cleaning (and kept the house clean while doing it!) and found no evidence of animal activity. Terry showed me that the previous owners had tapped into the gas line incorrectly and had used copper pipe for the gas to the fireplace. They removed (at my request) all gas components and the fireplace is now safe and set for wood burning (I can have it changed back to gas in a safe manner later). I’m very grateful that they found and fixed the possibly dangerous situation and did a wonderful job on everything else. I highly recommend Valley Chimney!”- Diane R. Geneva, IL
“We had Valley Chimney Sweeps out to check out a cracked firebox on a home we were considering purchasing. They were honest & upfront about the condition of the chimney, what would need to be repaired, and what future repairs would look like (the chimney was built incorrectly). Price for inspection was reasonable and if we choose to have the work done, the inspection payment is considered a prepayment toward the repairs.”- Sarah W. Naperville, IL
“Great service and great quality workmanship. Have used them for the last 10 years and have always been pleased. Never been up sold or told that my chimney requires extensive repair. Utilized another chimney service provider and by the end of the appointment they made me feel that I needed a completely new fireplace after only having the house built for two years. VAlley Chimney has never done that and has always taken care of my fire place. Would highly recommend.”- Johnathan P. Chicago, IL
“Terry, Lee and Tom did a great job of cleaning out our fireplace. They were clean, efficient and showed up on time. He made suggestions of what needed to be replaced, but wasn’t trying to up sell. I would HIGHLY recommend this company.”- Laura W. Carol Stream, IL
“I highly recommend Valley Chimney! They were fast, clean, dependable, professional, thorough, polite & very informative! Completely impressed! And their customer service is great!”- Sherri B. Ottawa, IL