Wendy is the office. As the first point of contact for almost every customer, she is the public relations, marketing, human resources, accounts receivable and customer relations departments. She has been managing the office of Valley Chimney for over 30 years, and makes running a business seem easy. Wendy also took the first ever certification test. Her CSIA Certification number is #20, the 2nd oldest CSIA Certification number still in the chimney service business today.